Easy way to Troubleshooting Steps to Get Rid of QuickBooks Payroll Error PS036

QuickBooks payroll error PS036 is a common and annoying error faced by QuickBooks that strikes when Intuit update server can’t verify your subscription to the QuickBooks payroll services. This is the sole reason you come across the “PS036 – trouble verifying payroll subscription and can’t install new payroll updated” error message right after pressing the Update option in the Get Payroll Updates window. 

In some instances, QuickBooks will stop calculating the taxes after you experience PS036 QuickBooks Error. However, if you are also encountering QuickBooks Payroll error PS036, follow this article for detailed troubleshooting instructions.

If you have trouble following these steps, please call us at +1(855)-738-0359 to get help from our support team.

Solutions to Resolve QuickBooks Error PS036 Quickly 

Let’s go through the ways to troubleshoot this error quickly and effectively:

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Solution 1: Verify your QuickBooks Payroll Subscription:

The first solution is verifying your QB Payroll Subscription by following the below steps.

•  First step of this troubleshooting process is to download and install the latest version of the QuickBooks Desktop application.
• Also, download the latest Tax Table release, open QuickBooks, and Sign in to your Payroll Service Account.
• Press Employee -> My Payroll Services -> Account/Billing Information and enter your login credentials.
• Press Sign In, and once you are logged in to your Payroll Account Management Portal, go to the Payroll Details section.
• Ensure the EIN displayed with the company name is correct, then hit Edit next to the option that reads Payroll Admin and makes necessary changes.
• Press Update and then click on Close to save the changes.
• Restart your computer, download the updates, and launch the QuickBooks application.
• Check if the error is rectified and if not, then follow the next troubleshooting solution.

Solution 2:Rename the Paysub.ini file to Resolve the Error

Paysub.ini files consist of the information about the payroll subscription and if it is faulty, getting the PS036 error in QuickBooks in payroll is apparent. In this case, renaming the file will force QuickBooks to create a new one that will help resolve the error PS036.

• Paysub.ini is a hidden file on windows; to see this file, we need to modify the settings of the windows folder options.
• Open My Computer, click Organize, then press Folder and Search Option.
• Select the View tab, hit Hidden Files and Folders, and checkmark the “Show Hidden Files,  Folders and Drives” option.
• Show Hidden Items in Windows 8 and 10, then tap on Apply and OK.
• Go back to My Computer, and from the search bar at the top, look for Paysub.ini.
• Once you see the Paysub.ini file, right-click on it, choose Rename, and rename the file extension from .ini to .old.
• Repeat the same process for all the Paysub files found and check if the error is resolved.

Conclusion 

We hope the troubleshooting solutions mentioned above to eliminate ps036 error in QuickBooks Desktop could help you. If they didn’t, please contact us at +1(855)-738-0359 to get immediate assistance from our team of specialists.

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