Amazon Account Troubleshooting
If you’re an Amazon seller looking for a legal way to unblock your account, you’re here.
This essay will explain Amazon account suspensions and how to fix them.
- Common Selling Partner error messages and codes
- Account Linking Does Not Work on Certain Devices
- HTTP 400 Error during Redirect
- Top 5 Problems Encountered by Amazon Sellers
Common Selling Partner error messages and codes
Following are some common authorisation error codes.
Error codes
MD1000 This issue appears when an SP-API application seeks authorization from an OAuth production workflow in Draft mode.
MD5101This issue occurs when the OAuth redirect URL does not match the SP-API application’s.
MD5110 Incomplete Redirect URLs cause this issue.
MD9010If you authorize your MWS or hybrid app from a region without a MWS ID, this error occurs.
MD9000 This error occurs when your SP-API app’s Login or Redirect URI is incorrect.
500 The header caused this error.
Error messages
When calculating the signature, it is essential that the AWS region you specified in the credentials scope coincide with the location of the endpoint you are addressing. If you need help determining which AWS region to utilize, the Selling Partner API Endpoints are a good resource to look at.
Error messages indicating that access was forbidden were returned because of either an Unauthorized error or a Missing Authentication Token issue.
The following situations will result in an Unauthorized error with status code 403 being given to the user:
Account state It is important to ensure that the seller account for which you are making a request is in good health. Within Developer Central, you will find the option to check the status of your account. Select Performance, then Account Health, from the drop-down menu.
Mismatch in the area Ensure that the seller account you are sending the request to is located in the same region as the endpoint you are using in the request. Although the Selling Partner program is available worldwide, individual seller accounts are not. Also check out the SP-API Endpoints.
Access to the Application Programming Interface (API) Check the API operation that you are making a request to and ensure that your application has access to the API in question. In Seller Central, go to Partner Network > Develop Apps to check on the rights associated with a certain position. Click the Edit App button, then go through the responsibilities that have been chosen for your application.
If you are unable to use the SP-API because you do not have the required role, check your Developer Profile to see if you have requested access to that position. In the event that you do not have access to a limited role, it is possible that you will need to resubmit your Developer Profile in order to gain access to the restricted position. In order to continue making legitimate API requests once the role has been added, you will need to reauthorize your application and acquire a new LWA Refresh token. Check out the Frequently Asked Questions section in the Roles section of the Selling Partner API for additional details.
IAM ARN Not Present If you have already confirmed that you possess all of the appropriate responsibilities and permissions, then you should check to see if your IAM ARN has been included in the application. The IAM ARN that you add should be the same IAM ARN that the IAM policy was tied to when it was registered with the IAM.
Make sure that the IAM policy is related to the role if the IAM ARN is associated with the role in IAM. In addition, be certain that, in addition to the LWA access token, you include in your request the temporary credentials and a session token that you have got from the AWS Security Token Service (AWS STS). Please refer to the Creating and configuring IAM policies and entities article for further details.
Make sure that the IAM policy is tied to the IAM user and not the IAM role if the ARN of the IAM user is associated with the IAM user. Please refer to the Creating and configuring IAM policies and entities article for further details.
Account Linking Does Not Work on Certain Devices
The Alexa Console “Domain List” may not contain requested domains during account linkage configuration. Some devices won’t sync accounts. It may work in browsers but not in Alexa. When users connect their accounts, the Alexa app displays a sign-in screen. This page uses the Alexa Console authorization URI supplied during account linkage setup. Trading an authorization token for access and refresh tokens often fails account connections. Probably the most common issue. Your skill’s setup must include domains if its authorization server obtains material from domains other than your authorization URI. The authorization server issues an authorization number after verifying the user’s identification. To retrieve an access token and refresh token pair, the Alexa service POSTs the authorization code to your authorization server’s access token URI. Alexa will throw this error if she cannot receive an access token and refresh token pair from your authorization server.
HTTP 400 Error during Redirect
This nearly always indicates a problem with the redirect URL itself or with the original URL. Alternatively, the page may not redirect properly if the request size is too large. The domain’s cookies and the length of the redirect URI are both part of this. The length of the authorization codes is a common cause of failed redirection; reducing the length of the authorization codes may solve the problem. Testing in a hidden or private window and verifying that you are able to connect to your account should reveal this problem. Shortening the redirect URL is recommended if you are able to link accounts while utilizing an anonymous or private browser window. Since all of the query parameters are included in the redirect URL, trimming their length can help alleviate the issue. Calling oauth.sample.com requires adding both sample.com and oauth.sample.com to the address. Verify that the list includes all external domains that the account-connecting page utilizes. Any domains that your outbound calls originate from must be included here.
Top 5 Problems Encountered by Amazon Sellers
Starting a business has never been easier due to the abundance of online e-commerce businesses. Company owners have trusted Amazon to buy consumer products and basics since the early 2000s, when Amazon began to challenge eBay’s eCommerce supremacy. Even the most successful Amazon sellers face several obstacles to financial success. If you’re new to Amazon or considering selling, you should know some of the common issues.
Delayed Profitability
New Amazon sellers have a key cash flow issue: maintaining inventory. This anxiety is transient, which is a comfort. Maintaining proper stock requires an investment as Amazon only pays third-party merchants every two weeks. If you want to sell private label brands on Amazon, certain manufacturers and suppliers want at least 25% of the inventory cost before shipping or producing. This is essential if you want to brand your items. Inexperienced sellers trying to restock typically rely only on Amazon sales. To keep your Amazon business profitable, do the same before diving into Amazon FBA or Amazon FBM.
Competition Overload
New sellers struggle to stand out in a competitive market. When something is popular, there will be too much competition. However, Amazon’s natural search results may be optimized. Marketplace Pulse states that “Amazon marketplace has 8.6 million total sellers worldwide.” These Amazon seller-focused solutions can help them grow and earn. Amazon seller materials are online. Amazon’s PPC and Saecom Keyword and Product Research Tools are examples.
Amazon Price Wars
Most first-time vendors bid below the market pricing to compete with experienced competitors. Due to Amazon’s fierce competition, sellers will fight over prices. Such techniques would mean giving in and lowering the profit margin. Sellers that aim for the Amazon Buy Box often say this. Eliminating vendor competition ensures you obtain the Buy Box at the best price. Avoid unreasonable and unprofitable repricing by using an AI-based Amazon repricer.
Receiving Amazon Feedback
Amazon reportedly altered its review policies after discovering review manipulation. Amazon uses customer reviews to rate products. Amazon stated on their website, “We updated the community guidelines to prohibit incentivized reviews unless they are facilitated through the Amazon Vine program.” Sellers cannot request evaluations in exchange for free products or other benefits. Amazon review and feedback solutions abound. If you make buying from you easy, customers will certainly laud your business on Amazon.
Strict Restrictions and Policies
This explains Amazon FBA’s product limits for new sellers. Amazon has strict community engagement restrictions based on community principles. Amazon has guidelines to provide a good purchasing and selling experience. Amazon restricts what can and cannot be sold, unlike drop shipping. See these guidelines. Eligibility, promotions, commercial offers, and content violations are examples. Learn Amazon’s policies to avoid issues. If you need help in terms of finding items to sell on your Amazon store, you may check Saecom fba pro for a wide array of choices.
