Connected to Rockspace Extender But Getting No Internet
Are you not able to access the internet even after connecting to the Rockspace extender’s network i.e. Rockspace_ext? Gotcha! It is one of the most common issues experienced by Rockspace users on the planet. However, this issue can be fixed by following some simple troubleshooting methods.
This post will be your guide on how to fix the Rockspace extender connected but no internet access issue. Let’s get the ball rolling.
Reasons Behind Rockspace Extender Internet Issue
On the off chance if you are connected to Rockspace extender but getting no internet access, one of the following things is the culprit:
- The extender is not configured properly.
- Insufficient power supply.
- Incomplete or partial Rockspace extender setup.
- The firmware on your Rockspace extender or host router is corrupted or outdated.
- The home router is not compatible with your Rockspace range extender or vice-versa.
- Your extender is placed far away from your WiFi router.
- There is interference in the path of WiFi signals coming from your Rockspace WiFi extender.
- The extender is showing an orange LED light.
Quick Fixes for Rockspace Extender Connected But No Internet
Walk through the below-given troubleshooting ways to get rid of the “connected to Rockspace extender but no internet access” issue:
- Place your Rockspace range extender at a far distance away from radio interference-creating objects such as microwaves, refrigerators, cordless phones, baby monitors, Bluetooth speakers, etc.
- Check the LED lights on your Rockspace WiFi extender and router. In case the Power LED is red, it shows that the extender is not connected to your router. In such a scenario, power cycle your Rockspace extender and see if the issue is solved now.
- In case you are seeing an orange LED on your Rockspace range extender, it means that the extender is connected to the router but there is no internet access. To fix this, reboot your WiFi router and reconnect it to the extender. Once done, try accessing any web page on the internet to verify whether you are getting internet access now.
- If the issue is still there, visit re.rockspace.localweb-based setup page and update the firmware on your Rockspace WiFi range extender to the most recent version.
- Some people often use surge protectors and power strips to connect the Rockspace extender. However, these components can tarnish the WiFi signals and their performance. Having said that, in case you have surge protectors or power strips, you should remove them.
- Check all cable connections. There should not be any loose cable connections. Plus, don’t forget to look at the Ethernet cable you are using. It must not be damaged. Ensure that the cables are properly and tightly connected to the respective ports.
- Just in case you are not able to access the internet specifically on your PC or laptop, it is recommended to flush the DNS cache. This step is essential for people who have currently opted for a different DNS server. To delete the DNS cache, press the Windows key along with the R key, type ‘cmd’, and press the Enter key. Thereafter, a new window will open where you need to type ipconfig/flushdns. Pressing the Enter key now will flush out the DNS cache and make the internet work for you.
- Still, getting no internet access even after setting up your Rockspace extender? If so, chances are that you have enabled MAC address filtering on your router. Enabled MAC address filtering will not let your device obtain the IP address. So, turn off the MAC address filtering and add the device to the white list.
- Maybe you are connected to a congested WiFi channel that is causing no internet issues. In this case, visit re.rockspace.local web-based page and change the WiFi channel of your Rockspace WiFi extender.
So, that’s how you can get rid of the ‘connected to Rockspace extender but getting no internet access issue. Are you now able to access the internet after connecting to your Rockspace WiFi range extender?
